About
Welcome to Custom Creations – the custom side of Onyx Equestrian.
This is where your ideas come to life. Whether you’re looking to create something unique for yourself, your team, or your stable, we’re here to make it happen.
Some of our products can be fully designed by you right here on our website, giving you the freedom to choose your own colours, logos, and details. For everything else, simply reach out to us — we’ll provide a quote, guide you through the design process, and bring your vision to reality.
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Email: info@rideonyx.com
WhatsApp: 0711951937
How the Website Custom Order Process Works
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Choose Your Product
Head to our Custom Creations tab and select either Rider Wear or Horse Wear. -
Personalize Your Design
Pick your colours, select your sizes, and tell us about the design you’d like. -
Checkout & Payment
Place your order and complete payment securely through our website. -
Design Mockup
Within 1–2 working days, we’ll send you a digital mockup of your custom design for approval. You’ll have the chance to make changes until you’re completely happy. -
Production
Once your design is approved, your order will go into production. This process takes 12–16 working days for rider wear and 4-6 weeks for horse wear before your custom order is ready.
How the Custom Order Process Works
1. Initial Consultation:
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Email or WhatsApp us
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Let us know what products you would like to have designed (show shirts, casual shirts, numnahs, etc).
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Send us any logos or patterns you would like us to use.
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Share specific colours you want us to use.
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If you have design ideas or inspiration, please provide those as well.
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No idea where to start? No problem! We're here to help and guide you through the process.
2. Design Phase:
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Once we have all your information, we will start creating some mockups.
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This process typically takes 2–4 working days.
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We will send you 3–6 design ideas for each product to give you an idea of what you do and don’t like.
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You can request any changes to the mockups until you are completely satisfied with the design.
3. Confirmation and Payment:
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After you confirm your designs, we will send you an invoice.
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Once we receive full payment, your order will be added to our production queue.
4. Production Timeline:
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Rider wear orders take 12–16 working days from the time payment is made.
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Horse wear orders take 4–6 weeks from the time payment is made.